Case 9 – Quotes about Process

The story above is about process philosophies.

Processes are the rules which govern the inner workings of a company. Processes, whether formal or informal, documented or undocumented, describe how the work is done, how the work should be done.

Those who have the say about processes, have the say about how the work is done. But what if cultures collaborating don’t share a common understanding of what makes for an effective process?

Those cultures need to understand not only each other’s most important processes, but more importantly the thinking behind those processes. If they don’t, the inner workings of the company will break down.

Collaboration Workshops help cross-border organizations to harmonize their most important processes.