Cultural differences are the primary reason why cross-border collaboration – mergers, acquisitions, joint-ventures, reorganisations – either underperforms or fails.
However, the experts never spell out what they mean by culture. In the US-Germany space CI does precisely that. Both in depth and in breadth. Go to CI at cultureinfluences.com
Ten videos. Five mins. About the ten topics on CI.
Below are ten stories. In the ten foundational areas addressed on CI. About what happens when Americans and Germans don’t understand each other.
Communication – Hans in Chicago
How a nice German can make enemies of his American direct reports.
Agreements – What a shame
Steven in Atlanta and Anna in Stuttgart simply couldn’t come to an agreement.
Persuasion – Game Day
Mark and his US-team got their heads handed to them in Germany.
Decision Making –“It’s only a car!”
Colleagues fight about how to make decisions, then laugh about it.
Leadership – Job Swap
Luke to Germany. Theo to the US. Lots of bumps on the road, but it worked !
Feedback – “I’m fired.”
Aaron is first-rate. His German boss, Martin, agrees. So what went wrong?
Conflict – Up. Over. Down.
Germans keep the “ball flat.” Americans escalate, and quickly. Oh no !
Product – Roger and Carl surprised
And their teams were surprised, too. They were at war. A cold war.
Process – Quotes about Process
Oh, how sinfully fun it is to read what we say about each other.
Customer – “You got it wrong.”
An American consultant puts his German client in his place. Bravo !