Four questions in one video and one minute.
Take a piece of printer paper. Unlined. Fold it in half. Twice. Unfold it. You have quadrants. Turn the paper sideways to the landscape position. Now use a pencil and an eraser.
1 – Baseline
First, what is your baseline number? In the top-left quadrant write that number. It could be a hard number: revenue, profit, cost. Or a soft number: speed, quality, response time. Perhaps it is an investment: m&a, private equity, joint-venture, corporate reorganization, an important special project.
2 – Factors
Second, what are the key success factors? In the bottom-left quadrant list max. five factors. These are the things which your organization must do well in order to meet the baseline number you penciled into the top-left quandrant.
3 – Collaboration
Third, which factors are dependent on collaboration? In the top-right quadrant list those key success factors which are driven by cross-border collaboration. Then sketch out per factor and on a separate piece of paper: who working with whom, on what, when, why, and most importantly how.
4 – Support
Fourth, how is your company supporting that collaboration? In the bottom-right quadrant write down the actions your organization is taking in order to ensure that colleagues working cross-border understand intercultural differences, so that their collaboration succeeds.