Culture is who we are as a people. It is how we think and how we work. However, cross-border collaboration means people – colleagues – are expected to collaborate across cultures as effectively as they do within their home culture. This is asking a lot of them. They need support. Below is how I support collaboration between Germans and Americans.
About integrating mind and hearts in one video and two and one-half minutes.
I help colleagues to become aware of cultural differences:
In Keynotes Speeches I provide a broad overview of an important subject. The audience is large and diverse in its makeup. But they all have in common the high relevance of the subject matter. Keynote Speeches are forty-five to sixty minutes in duration. Add to that a Question & Answer period of fifteen to twenty minutes. I customize Keynotes to the needs of the customer.
In Topic Talks I focus on specific subject areas fundamental to cross-border collaboration, such as communication, decision making, leadership, processes. In Topic Talks we address three questions: Where we differ in our approaches? What kinds of miscommunication and problems can occur? How can we best anticipate and resolve those problems? I customize Topic Talks to the needs of the customer. They are highly interactive.
In Question & Answer Sessions we focus on specific situations in which collaboration is critical to overall success, but where things are not going as smoothly as they should. Q&A Sessions have a duration of two to four hours. The goal is to discover practical solutions to concrete problems. I customize Q&A Sessions to the needs of the customer. They are highly interactive.
I help colleagues to understand cultural differences:
CI is both tool and platform for sustained learning. It offers access to my core knowledge about differences between the American and the German business cultures. CI is independent of location and time zone. Members of your organization enter, exit and re-enter according to their priorities, time limits, and attention span. They respond to Surveys and Case Studies, engage with me and their peers via Ask CI, read and comment on Stories, download and use exercises such as Quantify and Combine. Access to CI is via yearly subscription. Go to CI
Your management leads global teams. Their success is based on colleagues from different cultures collaborating. Management needs to understand the cultural drivers influencing success. We will address them via three questions: Where do we differ in approaches? What problems, and opportunities, do the differences create? How do we get them to work for instead of against us? Method
You lead a global organization. Its success is based on colleagues from different cultures collaborating. You need to understand the cultural drivers influencing that success. You and I will address those drivers. I work to your schedule.
I help colleagues to clarify the details of their collaboration:
Audit comes from the Latin word audire: to hear, to listen. An Apply Audit is a series of discreet background interviews I do with your key people at key international locations. The goal is to describe the current state of cross-border collaboration, and to submit recommendations on how to improve it with the help of Apply Workshops. Method
In Apply Workshops individuals teams define how they will collaborate on a day-to-day basis. They address each of the ten foundational topics on CI. I not only facilitate the Apply Workshops. I will also train team leads on how to facilitate future workshops. By doing this, I am imbedding into your organization the ability to utilize CI as a web-based tool and platform independent of any internal or external consultant. As an example see the topic Persuasion.