The cost of cultural misunderstanding in one video and one minute.
“They could have gone far higher.”
Martin and Aaron could have become true strategic partners, motivating and inspiring each other, as well as the entire organization. What did that lost opportunity cost the company?
In the remaining two years of his delegation Aaron continued to perform well. But he “always felt a bit off balance with Martin.” What did Aaron’s reduced productivity cost the company?
Delegation cut short
What if the formal performance review had been misperceived by Aaron even more negative? Aaron could have felt unjustly treated. Combine that with other potential frustrations working as an American in Germany, Aaron might have broken off his delegation. What would it have cost the company if Aaron had cut short his delegation from three to just one and half years?