“We’re slowly getting the impression that our German boss is an empty suit.”

An American team member said this. Quietly. To colleagues he trusted. Not as an insult. As a genuine assessment. “We go to him for guidance and it’s as if he refuses to provide it. He tells us to ‘figure it out ourselves.’ What the hell does the guy get paid for? To sit in his office and read trade magazines?”

Meanwhile, that same German boss was saying this about his American direct reports:

“I can’t believe it. They come to me all the time for guidance. I say to them: ‘You don’t need my guidance. You’re professionals. You can do this.’ They look at me with a blank face. What’s going on here?”

What’s going on is a fundamental difference in what leadership means at the tactical level.

German leaders — and those they lead — prefer broadly formulated, mission-oriented tasks. The leader addresses the what and the why. The how belongs to the person doing the work. Overall responsibility for results on the tactical level lies primarily with the implementer. This is not laziness or disengagement. It is the system working as designed. The leader sets the framework. The professional executes within it. Autonomously.

American leaders — and those they lead — prefer specifically formulated, hands-on guidance. The leader addresses not only the what, but also the how. Responsibility for results lies primarily with the team lead. The leader stays close to execution. Coaching. Checking in. Adjusting. Being present.

Germans working under American leadership experience this as micromanagement. “What a total shock,” one German engineer said. “Never would have guessed. Our American boss is a micromanager. What a nightmare. Wants to be involved in the details of our work. How can we get him off our back!”

Americans working under German leadership experience the opposite as abandonment. They see a boss who seems distanced, uninvolved, even passive. The tasks assigned are so broadly defined that it’s hard to know where to start. But Americans are often reluctant to address the issue, because admitting you need more guidance can feel like admitting you’re not competent.

An American managing Germans observed the pattern from the other side: “My American colleagues and I observe this time and again. Our German colleagues seem to hardly communicate with their team-leads. It’s like they purposely keep a distance. Really odd. How do those teams even function?”

They function because the distance is the function. In the German system, less contact when things are going well is a sign of trust and competence. Not hearing from the boss means you’re doing your job.

If you lead Americans, be more present than feels natural. They need to see that you are engaged, that you care about their success, that you are available. If you pull back, they won’t interpret it as trust. They’ll interpret it as indifference.

If you lead Germans, give them space. They will come to you when they need advice — but they want to come as a professional seeking input from an experienced colleague, not as a subordinate requesting direction.

The line between strategy and tactics — between what and how — is drawn in very different places by these two cultures. If you don’t discuss where that line is, both sides will assume the other has drawn it wrong.


John Otto Magee
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