Take a piece of printer paper. Unlined. Fold it in half. Twice. You have quadrants. Turn the paper sideways to the landscape position. Now use a pencil and an eraser.
First, what is your baseline number? It could be a hard number: revenue, profit, cost. Or a soft number: speed, quality, response time. Perhaps it is an investment: a merger, an acquisition, private equity or a joint-venture, a corporate reorganization, an important project. In the top-left quadrant write that number.
Key Success Factors
Second, what are the key success factors? In the bottom-left quadrant list max. five factors. These are the things which your organization must do well in order to meet the baseline number in order to succeed.
Third, which factors are dependent on cross-border collaboration? In the top-right quadrant list those success factors which are driven by collaboration. Then sketch out per factor and on a separate piece of paper: who is working with whom, on what, why, and most importantly how. Fourth, how is your company supporting that collaboration?
In the bottom-right quadrant write down the actions your organization is taking in order to ensure successful cross-border collaboration in the areas you identified in the third quadrant.
Folks, this exercise asks three important questions: What are your key success factors? Who are the people collaborating? How are you helping them to understand the influence of culture on their collaboration?