We give and receive feedback constantly. With colleagues, customers, suppliers. Feedback gives us a common understanding of where we stand, of what is and isn’t working. How do Germans handle feedback?
我们不断地给予和接受反馈。与同事、客户、供应商。反馈让我们对自己的处境有了共同的了解，了解什么是有效的，什么是无效的。德国人是如何处理反馈的？
Performance
Germans separate the personal from the professional. Feedback addresses strictly performance. It is given in a neutral and unemotional way. Feedback, whether positive or negative, is not meant personally.
绩效
德国人将个人与专业分开。反馈严格针对绩效。它是以一种中立和非情绪化的方式给出的。反馈，无论是积极的还是消极的，都没有个人的意思。
Praise
Positive thinking in the German business context is not unimportant. Germans differentiate more strictly, however, between a realistic can-do attitude and overly optimistic, naive actionism.
Germans give praise in direct connection with factually demonstrated performance. Praise in front of the team is seldom, however. Official awards are rare, for they could lead to envy and thus undermine team cohesion.
赞扬
在德国的商业环境中，积极的思考并不是不重要的。然而，德国人在现实的能干态度和过度乐观、天真的行动主义之间有更严格的区分。
德国人的赞美与事实证明的表现直接相关。然而，在团队面前的表扬是很少的。官方奖励很少，因为它们可能会导致嫉妒，从而破坏团队的凝聚力。
Criticism
Germans focus on reducing errors. When providing feedback they concentrate on weaknesses, on what is not working. Germans address weaknesses directly, openly and in a neutral, matter-of-fact way.
批评
德国人专注于减少错误。在提供反馈时，他们集中在弱点上，即什么是不工作的。德国人直接地、公开地、以一种中立的、实事求是的方式处理弱点。
Discretion
Sensitive feedback discussions in the German business context are often done in one-to-one talks. There are situations, however, when Germans openly criticize a team-member in the presence of colleagues. This is not necessarily seen as unfair to that individual. In fact, open criticism within the team can be imperative in order to get issues up on the table.
谨慎
在德国的商业环境中，敏感的反馈讨论通常是在一对一的会谈中进行。然而，在有些情况下，德国人会在同事面前公开批评一个团队成员。这并不一定被视为对该个人不公平。事实上，为了把问题摆到桌面上，在团队中公开批评是必要的。
Scores
Feedback scores are most effective when they are accurate and realistic. When in doubt, Germans are deflationary. The school grading system is: 1 is sehr gut (very good); 2 is gut (good); 3 is befriedigend (satisfactory); 4 is ausreichend (sufficient); 5 is mangelhaft (insufficient); F is ungenügend (failed).
分数
当反馈分数是准确和现实的时候，它们是最有效的。有疑问时，德国人是放空的。学校的评分系统是：1是sehr gut（非常好）；2是gut（好）；3是befriedigend（满意）；4是ausreichend（足够）；5是mangelhaft（不足）；F是ungenügend（失败）。
