Current thinking insists that soft factors can’t be quantified. It’s true that they are too complex to establish a cause-and-effect relationship to be expressed in numbers.
However, there is a common sense way to identify where collaboration is critical to success, which colleagues are involved, as well what actions need to be taken.
And to quantify those factors. Colleagues know their work. And they know the numbers. They can quantify it themselves. Without any outside help. Four Questions
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