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Persuasion

Full vs. Positive

Germany

Auskunft: information. Pflicht: obligation. Auskunftspflicht: the obligation to inform. Germans present the full picture: what works and what doesn’t work. Anything less is unprofessional, dishonest, certainly unpersuasive. Patterns

United States

caveat emptor: “Let the buyer beware.” Americans present the positive picture: what works. The audience is obligated to expose what doesn’t work through critical questions. Persuasive is selling what works. Patterns