What I do

I improve collaboration in and between multinational teams. We’ll take three steps:

Context

You and I will enter into dialogue. About your organization. About what is critical to its overall success. You lead it. You run it. It’s your responsibility. I need to understand the context.

Step 1 – Interviews

I’ll then interview your key people. As a neutral, outside, unbiased party. Whose mandate is not to address the substance of their work. But instead to focus exclusively on improving collaboration.

In the interviews I listen for three things: where the problems are, if and how culture is a contributing factor, what the impact on the bottom-line is.

Step 2 – Analysis

I ask the important questions, listen carefully, and take accurate notes. I reserve the right to conduct follow-up interviews. Then it’s all about the analysis. Because that’s the basis for my recommendations.

I then present my results to you. We will discuss them in depth. Including if and where I should begin. With an initial action. We’ll then proceed step by step. Assessing. Tweaking. Continuing. Or not. With a constant eye on the impact on your bottom-line.

Step 3 – Actions

Actions is a generic term. Here it means things done to improve collaboration. Actions can take many forms: workshops, structured discussions, coaching, exercises.

Actions are situational. Based on context, people, problems. The pieces, however, are always the same: bring key people together, address serious problems, guide them to solutions.


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