I improve collaboration in and between multinational teams. It involves three steps:
You and I will enter into dialogue. About your organization. About what is critical to its overall success. You lead it. You run it. It’s your responsibility. I need to understand the context.
Step 1 – Interviews
I’ll then interview your key people. As a neutral, outside, unbiased party. Whose mandate is not to address the substance of their work. But instead to focus exclusively on improving cross-border collaboration. In and between multinational teams.
In the interviews I listen for three things: where the problems are, what their impact on the bottom-line is, if and how culture is a contributing factor.
Step 2 – Analysis
In the interviews I ask the important questions, listen carefully, and take accurate notes. I reserve the right to conduct follow-up interviews. Then it’s all about analysis. Because that is the basis for my recommendations. About if and how I can help.
I then present my results to you. We will discuss them in depth. Including if and where I should begin. With an initial action. We’ll then proceed step by step. Assessing. Tweaking. Continuing. Or not. With a constant eye on impact on your bottom-line.
Step 3 – Actions
Actions is a generic term. Here it means things done to improve collaboration. In and between global teams. Actions can take many forms: workshops, structured discussions, coaching.
Actions are situational. Based on context, people, problems. The pieces, however, are always the same: bring the right colleagues together, address an important problem, guide them to closer alignment.
Back to What I do.